compensation: $37-40,000 based on experience employment type: full-time non-profit organization
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The Housing Case Manager works directly with individuals to achieve housing stability by using best practices in housing-based case management. GRACE operates Rapid Rehousing and Permanent Supportive Housing programs to provide permanent solutions to homelessness.
Primary job duties include:
Provide comprehensive in-home case management services including goal setting, progress monitoring, advocacy, referrals and linking to available community resources, budgeting, and employment/income services.
Administer evidence-based tools for assessment and triage and make appropriate case management decisions based on the results.
Use motivational interviewing, progressive engagement, and other best practices to help participants identify and follow through with appropriate next steps.
Attend and participate in weekly Case Conferencing Meetings and accept referrals into the program.
Generate and complete reports for local, state, and federal funders.
Work directly with landlords to coordinate housing placement, identify housing opportunities for program participants, and actively resolve problems related to tenancy
Actively search for and locate referred individuals in shelters, on the streets, or in the woods.
Use HMIS to maintain files on each participant, including plans to maintain and improve self-sufficiency. Document progress and assistance provided to achieve goals. Provide routine documentation of coordination and follow-up, and collect financial information.
Maintain consistent and respectful service delivery
Record accurate information in HMIS as required by various funding sources
Attend case management and other meetings as required
Communicate with other staff via Slack and case notes in HMIS
Knowledge of, and willingness to receive ongoing training in motivational interviewing, progressive engagement, trauma-informed care, and other best practices
Knowledge of affordable housing and social service resources in Alachua and surrounding counties
Experience with crisis intervention, conflict resolution, and conflict de-escalation, or begin training within 30 days of employment
Bachelor's Degree with two years experience in homeless services, or five years of relevant program experience.
Working knowledge of the Housing First philosophy, and ability to articulate associated programs and best practices to staff, volunteers, and Board members
Strong written and oral communication skills
Must provide own transportation
Applicants must be able to pass a Level 2 Background Screening.